What is a TEACH account?
In New York, you need to create a TEACH account to access your information that is stored by the New York State Education Department. As a substitute, this is where you can check the status of your fingerprints. If you are hired into a full-time position by a school, as many substitutes are, this is where you can enter and view other information, such as credit for workshops or professional development that you attend, education credits, and more.
You will need a TEACH account to upload a screenshot as part of the Senya onboarding, showing that your fingerprints were received by the New York State Education Department. Continue reading below for a step-by-step guide to creating your account.
Already have a TEACH account? Click here for instructions to find your fingerprint status.
How to Sign Up for a TEACH Account
Go to the onboarding screen of the Senya app and click on the New York Fingerprint Clearance item.
Under Step 2, click the "Create Account" button.
This will take you to the NYSED webpage for the TEACH system. Scroll down and click on the "Create a NY.gov TEACH account" button.
If you have ever created a TEACH account in the past, you should not register for a new one; you can go back to log in or use the "Forgot your Username or Password?" button if you need to reset your login. Continue following the directions below if this is the first time that you are creating an account.
Check the box that you have NOT created an account before, then click the "Create Account" button at the bottom.
Enter your information in each field and then click the "Continue" button at the bottom.
Enter your information in each field and then click the "Continue" button at the bottom.
Review your information top make sure that it is all correct and then click the "Create Account" button at the bottom.
You will see a message box directing you to go to your email for an activation link. You will not need this tab later because your email link will take you to a new sign in screen, so you can close the tab and navigate to your email account.
If you do not see the email from NYSED within a few minutes, make sure to check your junk/spam folder. Inside the email message, click on the "click here" link to activate your account.
This will take you to a screen to set up the security of your account. Choose 3 security questions from the dropdown menus and type your answers in the text box fields. Then, click the "Continue" button at the bottom.
You will get a message that your questions have been saved. Click the "Continue" button to set your account password.
Create a password for your account, following the directions for numbers, letters, and number of characters. Then, click the "Continue" button at the bottom.
You will see a message that your password has been reset. Click the "Continue" button.
You will be taken back to a sign in screen. Type your Username and Password and then click the "Sign In" button.
Now you have a NYSED account, and this will take you into your TEACH account for the first time. Click on the "Teach online" icon to enter the TEACH system.
Because this is your first time in your TEACH account, you will need to enter your personal information so that your fingerprints and any other documents in the future can be linked to you. Enter your information and then click the "Submit" button in the bottom right corner.
Enter your information to create your TEACH profile. Then, click the "Next" button in the bottom right corner.
Enter your contact information and then click the "Review" button in the bottom right corner.
Review your information to make sure that it is correct, and then click the "Create Account" button in the bottom right corner.
You will see a message reminding you about the need to log off properly. Click the check box on the left and then click the "Acknowledge" button.
Enter your email and click the "Confirm" button. (You already did a confirmation email earlier, but that was for your NYSED account. This email is for your TEACH account within the NYSED portal.)
Keep your TEACH tab open because you will be coming back to it.
In a different tab, go to your email and look for a message from TEACH. Click the "Verify My Email Address" link.
Then, go back to the tab with your TEACH account.
When you go back to your TEACH account tab, you will see that the button has changed. Click the "Check Email Confirmation" button.
The text will change again, showing that your email validation is complete. Click the "Continue" button.
Checking Fingerprint Status in TEACH
Once you are in your TEACH account, you can view your fingerprint status. Click the "Account Information" link.
Click on the "Fingerprinting" item in the left menu, then click the "Submit" button.
A message will appear at the bottom of the screen. If your fingerprints have not been received by NYSED yet, you can go back each day and check, using the Senya app. Go to the fingerprint item and click the "Check Status" button under Step 3.
When your fingerprints have been accepted by NYSED, you will see a message that says, "Your DCJS and FBI results have been received."
Take a screenshot of this screen; you will upload it on the Senya fingerprinting onboarding item to finish that requirement.
On the Senya app, go to the fingeprinting item, and under Step 4, click the camera icon to upload the screenshot that your fingerprints have been received.
If you encounter any problems during the process to create a TEACH account, reach out to Senya customer support.
