The Senya Tier System

Tier 1 - Standard School Rate

All new subs start out as a Tier 1 sub. They will be paid whatever the school rate is. Note: Senya will deduct a $3 processing fee from each job.

Tier 2 - 10%* Bonus

Once a Tier 1 sub has completed 5th job in a calendar month, the app will automatically move them to a Tier 2 sub. The sub must maintain a minimum of a 4 star rating to stay on Tier 2. If the sub goes below a 4 star rating, they go back to Tier 1. 

The sub will be paid the school rate plus 10%. 10% is calculated on the school rate only. If the school adds any additional bonus for ‘elite sub’ or ‘last minute sub’, the 10% is still just calculated on the base school rate.

Sub will stay on Tier 2 for the rest of that calendar month and the month thereafter.

Tier 3 - 18%* Bonus

Once a Tier 2 sub has completed 10th job in a calendar month, the app will automatically move them to a Tier 3 sub. The sub must maintain a minimum of a 4 star rating to stay on Tier 3. If the sub goes below a 4 star rating, they go back to Tier 1. 

The sub will be paid the school rate plus 18%. 18% is calculated on the school rate only. If the school adds any additional bonus for ‘elite sub’ or ‘last minute sub’, the 18% is still just calculated on the base school rate.

Sub will stay on Tier 3 for the rest of that calendar month and the month thereafter.

Tier 4 - 25%* Bonus

Once a tier 3 sub has completed 15th job in a calendar month, the app will automatically move them to a Tier 4 sub. The sub must maintain a minimum of a 4 star rating to stay on tier 4. If the sub goes below a 4 star rating, they go back to Tier 1. 

The sub will be paid the school rate plus 25%. 25% is calculated on the school rate only. If the school adds any additional bonus for ‘elite sub’ or ‘last minute sub’, the 25% is still just calculated on the base school rate.

Sub will stay on Tier 4 for the rest of that calendar month and the month thereafter.

How is Rating Calculated

The subs rating is calculated like a Google rating. It is your lifetime rating with Senya. Each job rating can affect your current rating positively or negatively.

Special Circumstances

Modifications are made for months where school is out for 2 weeks during that calendar month (e.g. August, December). If no school is scheduled for at least 2 weeks in a calendar month, and no other substitute jobs are available in the area, modifications are made to allow subs to reach higher tiers with fewer jobs.

• Reach tier 2 after 4 jobs.
• Reach tier 3 after 7 jobs.
• Reach tier 4 after 10 jobs.

What Happens During Summer?

Common questions we get are

• What happens to my tier status during Summer when there is no work? 
• Do I start back again at Tier 1 when school starts again?
• Will I start next school year at the same tier I was when school ended?

Your ‘school ending’ tier status will stay the same in August and September of the next school year. October tier status will depend on how many jobs you completed in September.

Other Rules

Last minute cancellation policy:

1. If you accept a job, remember you are committing to the school that you will be there to teach that class. Please don't take that responsibility lightly! We understand that emergencies happen that sometimes necessitate cancelling a job. If you do need to cancel, please do all you can to cancel at least 24 hours in advance of the job starting, so we can try to get another sub to fill the job.
2. If you cancel less than 24 hours of the job start time, it will be considered a 'Last Minute Cancellation'. You will be reminded that if you proceed to cancel, you will be back on tier 1 for the next 5 consecutive jobs.

Minimum 4 star rating:

1. Each school will rate you on a scale of 1-5 stars after you have completed your job.
2. To be eligible to stay on the tier program, you must maintain a minimum of a 4 star average. If at anytime you go below a 4 star average, you will be back on tier 1.

*Up to 10%, 18%, or 25%, respectively.